United States: Free standard shipping, 3–5 business days. International: 7–14 business days depending on your country. Tracking is provided for all orders within 24 hours of dispatch. Note: international customers are responsible for any duties or taxes charged by their country's customs.

You're covered by our 30-day money-back guarantee. Use it daily for the full 30 days. If you don't see a meaningful reduction in tonsil stones, contact us and we'll refund the full purchase price — you don't need to return the device. Most refund requests come from users who didn't use it consistently. If you commit to daily use, the product will work for the overwhelming majority of people.

Most users notice fewer or smaller stones within the first week of daily use. Most report they stop forming new stones entirely within 3–4 weeks. Results depend on how deep your tonsillar crypts are and how consistent you are with daily flushing — skipping days lets debris re-accumulate, so consistency matters more than session length.

It is possible for the first 5–7 days to have moderate and noticeable bleeding. This is expected and it is not the product damaging your gums — it's your gums responding to actually being cleaned for the first time in years. If you've never used a water flosser before, your gums are likely mildly inflamed from undisturbed bacterial buildup. The bleeding stops as the inflammation resolves, typically within a week of daily use. If bleeding continues past two weeks, stop using and consult your dentist.

No. Crypta is an at-home hygiene tool, not a medical treatment. If you have severe chronic tonsillitis, recurring throat infections, or have been advised by an ENT that you need a tonsillectomy or treatment for any medical reasons, follow your doctor's guidance.